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Cookie Policy

Last updated: May 29, 2026

1. What Cookies Are

Cookies and similar technologies are small files or browser storage entries used to keep the website secure, remember preferences, understand usage, and support services such as routing, payments, and analytics.

2. Cookie Categories

  • Necessary: Required for core website functions such as sessions, CSRF protection, authentication, order forms, security, and consent storage. These cannot be switched off through the banner.
  • Functional: Used to remember choices and support enhanced features such as customer/company portal preferences or interactive map behaviour.
  • Analytics: Used to measure visits and engagement through Google Analytics and Google Tag Manager after consent is given.
  • Performance: Used to understand technical performance, page behaviour, and service reliability where enabled.
  • Advertisement/Marketing: Used for advertising, remarketing, conversion measurement, and similar marketing tags where configured in Google Tag Manager after consent is given.

3. Services We Use

The website may use the following services, depending on the page and user action:

  • Laravel application cookies: Necessary cookies for session handling, CSRF protection, authentication, and order workflow continuity.
  • CookieYes: Necessary consent-management cookies that store banner choices and category preferences.
  • Google Tag Manager: A tag management service used to deploy analytics, marketing, and tracking tags according to consent settings.
  • Google Analytics: Analytics measurement, loaded only when analytics consent is granted.
  • HERE Location Services: Functional map and routing services used for route calculation and display.
  • Stripe: Payment processing for relevant invoice or proforma payment flows.
  • Twilio, Firebase, Brevo, and MQTT services: Operational communication, notifications, and dispatch-related services used by the application.

4. Cookie List

Cookie Category Duration Purpose
ldc_express_courier_session Necessary 2 hours Maintains the Laravel user session, authentication state, CSRF-protected form flow, and order workflow continuity required for the portal to function.
XSRF-TOKEN Necessary Session / application configured lifetime Supports CSRF protection for secure form submissions and authenticated application requests.
cookieyes-consent Necessary CookieYes configured duration Stores the visitor's cookie consent choices and category preferences.
_ga, _ga_*, _gid, _gat Analytics Google configured duration Used by Google Analytics or tags deployed through Google Tag Manager to measure visits and engagement only after analytics consent is granted.

5. Consent-Based Loading

Non-essential analytics, performance, and advertising scripts are configured to remain blocked until the relevant consent category is accepted. Google consent defaults are set to denied before Google tags load, with security storage allowed for essential protection.

6. Managing Preferences

You can accept all cookies, reject non-essential cookies, or save category-level preferences in the CookieYes banner.

You can reopen your choices here:

7. Changes

We may update this Cookie Policy when our services, cookies, or legal requirements change. The latest version will be available on this page.